Artificial intelligence allows SMEs to reduce their operating costs by up to 50%: “AI is no longer an experiment,” says expert

In a global environment where digitalization sets the pace for corporate survival, artificial intelligence (AI) has moved beyond being a future promise to become the cornerstone of competitiveness, efficiency, and business sustainability. In Latin America, this landscape is increasingly dynamic. According to a Morning Consult study for IBM, more than a third of companies in the region are already planning strategic investments in training and developing their workforce to adapt to these new tools. This trend responds to a pressing need: organizations must incorporate technologies that not only optimize their internal processes but also strengthen their responsiveness to a market that demands constant agility. In this context, JumpCube has emerged as a regional leader. In just two years, the company, specializing in artificial intelligence solutions, has demonstrated that applied technology can radically transform business operations across multiple industries.

Artificial intelligence has ceased to be a futuristic promise and has become a concrete tool for business transformation in Latin America. The results of companies that have incorporated this technology show tangible advances in efficiency, competitiveness, and sustainability, in a regional context marked by the need to adapt to increasingly digital and demanding markets. A recent study by Morning Consult for IBM reveals that more than a third of companies in the region plan to invest in training and development of their human talent, a clear sign that digital transformation depends not only on technology but also on the preparation of the people who operate it.

Processing 15,000 invoices per month in weeks, rather than months, is now possible for some Latin American SMEs. This is according to Mauricio Lince, co-founder and CEO of JumpCube, a leading US company in artificial intelligence applied to business, which reports reductions of between 40% and 50% in operating costs and up to 90% in manual effort in critical processes such as invoicing, customer service, and data analysis. Among the most notable examples, a logistics company has projected savings of 45% in processing more than 15,000 invoices per month, thanks to the complete automation of its accounting processes. Meanwhile, a dental clinic manages 190,000 contacts or leads per month using almost half the resources it previously required, allowing it to reinvest the savings directly in advertising and business expansion.

Amazon Web Services (AWS), Amazon's cloud services division, awarded the AWS AI Competency certification in Agentic AI to JumpCube, a US-based technology company with operations in Colombia and other Latin American markets. This recognition is part of AWS's global competency program, which evaluates organizations that develop and implement artificial intelligence solutions in enterprise environments. The certification validates technical aspects, real-world use cases, and best practices related to the security and responsible use of these technologies. With this achievement, JumpCube becomes the second company in Latin America to obtain this distinction and the first in the Northern Latin America (NOLA) region and Mexico to reach this level within the program.

For years, artificial intelligence in businesses has functioned as a kind of copilot: analyzing data, suggesting answers, and automating simple tasks. But now a new stage is beginning. This change—which until recently seemed distant for many Latin American companies—is starting to take hold in the region. A technological leap that is already arriving in Latin America. In this context, the technology company JumpCube has just received AWS AI Competency certification in Agentic AI, a recognition awarded by Amazon Web Services to companies with a proven ability to implement this type of advanced artificial intelligence.

The democratization of artificial intelligence (AI) has transformed companies' cost structures by 2026, enabling reductions of over 40% in process automation and up to 60% in customer service times. According to data from JumpCube, a US firm specializing in enterprise AI, the adoption of these technologies has shifted from being an exclusive resource for large corporations to a profitability tool for companies of all sizes, eliminating the need for expensive infrastructure and prioritizing models of progressive scalability.

In a context where Latin American companies are seeking to accelerate their growth without fragmenting their operations, the technology company JumpCube has managed to capture the attention of international investors. The company received a strategic investment from Dipat Capital, a fund specializing in the development of startups with the potential to become unicorns. This decision marks Colombia as the fund's entry point into Latin America, solidifying the country as an emerging hub for technological innovation. The transaction not only strengthens JumpCube's presence in the region but also opens the door to its expansion into markets such as Spain, Mexico, and the United States.

Dipat Capital announced its entry into Latin America with a strategic investment in the Colombian startup JumpCube, a platform focused on business productivity based on intelligent agents. According to fund spokespeople, the decision reflects the company's potential for international scaling, making it a key player in the development of technology solutions geared toward business results. This transaction positions Colombia as a starting point for the fund's regional strategy, which already includes a presence in Spain and the United States.

Artificial intelligence is a reality that sooner or later all companies will have to implement in their processes if they want to remain competitive in the market, as stated by Mauricio Lince, general manager of JumpCube, the company behind the AI ​​BPO tool for process automation. Lince discussed the automation that companies are implementing with artificial intelligence, as well as the implementation landscape of this tool in the region and the new markets that will emerge.